Your credit card processor may have additional controls to manage fraud. Follow these steps to ensure billing transactions aren't blocked.
When setting the fraud thresholds in your payment processor's platform, please adhere to the following best practices:
CVV RestrictionsIn order for recurring billing to process, you will need to remove the option that requires you to include the CVV. You still want to validate the CVV, but you do not need to require this. The PeopleVine front-end UI will require the CVV for first-time credit card use, but we do not store it for future transactions, therefore it can not be required if you use recurring billing.
IP Address LimitationsIf you put IP address limitations, please make sure you include the following IP addresses from our server.
Required FieldsWhen processing payments in PeopleVine, we will always require the billing address (address and zip code) and CVV from your end users. However, these fields are not required when your staff uses the Control Panel.
Find more ways to grow on PeopleVine.
Instead of taking the time to copy and paste the HTML, enter a title and take a screenshot, you can now drag and drop folders full of HTML snippets and we'll set them up, categorize them and add a screenshot of the rendered snippet.
We have made it easier to send someone a transaction receipt by including an out-of-the-box template and a new option to download as a PDF.
You now have better control over the items that show up on an order receipt in your member portal.
You can setup a membership program that allows a member up to x amount of appointments per month. If they exceed that amount, we'll re-bill them for another month of x amount of appointments that lasts a full billing cycle.
The PeopleVine POX app provides you with a front of the house tool to streamline the member check-in process.
Grab people’s attention by adding a text preview for your email newsletter.
See a centralized view of all reports available across the various components in PeopleVine.
Get a breakdown of the gender and age group your people and members fall into.
When someone clicks on the call to action when booking a room, appointment, registering for an event or accepting an offer, the item will immediately be added to the user's account if they are logged in.
Did your payment processor hold a transaction for review that failed? Follow these steps to reverse the actions.
Check out this article for an overview (and links to other articles) on how to use your Aloha and PeopleVine integration.
In an effort to help ensure you're subscriptions/memberships are being paid for, you can sort and see data related to their payment on file.
Learn how to set up an email notification to be sent to a drop ship fulfillment partner when a product order is placed.
You can customize the /account/subscription/# page with the following HAPI sample.